Beware Pacific Pro Dive Shop in Courtenay

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Mattdog
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Beware Pacific Pro Dive Shop in Courtenay

Post by Mattdog »

I had a neck seal installed at Pacific Pro Dive Shop in Courtenay. It was not glued properly and fell off when I used the suit. I shipped it back to them for a repair and they shipped it back to me COLLECT. Cheap trick.

I hoped they had the courtesay to pay for shipping at least one way since thier repair job failed. Is that unreasonable (?)

The $65 neck seal is now a $90 neck seal (ouch)

Caveat Emptor !
Last edited by Mattdog on Sat Nov 19, 2005 9:37 am, edited 1 time in total.
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Post by guest »

Mattdog,
It goes both ways, did you ever pay for the customs on your order from the states!
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KUS
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Post by KUS »

Ok, so how about let's all try for good thoughts... :wink:
maybe the dive guy thought he used the right glue when he was thinking about his sick mom.....maybe whoever sent the stuff back was not aware it was a "warranty" package...maybe hidden costs would have swayed a purchase decision had they been known so the seller should be glad the stuff's gone, whatever

It's much harder to give people the benefit of the doubt, think of it as a challenge 8) As you say, things have a way of even-ing up, but you also have the means to determine the direction of this. I have failed often in this regard in my life but plan to keep trying....small reminders help me, maybe this will help someone today. :P

The Law of Karma
In Buddhist teaching, the law of karma, says only this: `for every event that occurs, there will follow another event whose existence was caused by the first, and this second event will be pleasant or unpleasant according as its cause was skillful or unskillful.' A skillful event is one that is not accompanied by craving, resistance or delusions; an unskillful event is one that is accompanied by any one of those things. (Events are not skillful in themselves, but are so called only in virtue of the mental events that occur with them.)

Therefore, the law of Karma teaches that responsibility for unskillful actions is born by the person who commits them.

Let's take an example of a sequence of events. An unpleasant sensation occurs. A thought arises that the source of the unpleasantness was a person. (This thought is a delusion; any decisions based upon it will therefore be unskillful.) A thought arises that some past sensations of unpleasantness issued from this same person. (This thought is a further delusion.) This is followed by a willful decision to speak words that will produce an unpleasant sensation in that which is perceived as a person. (This decision is an act of hostility. Of all the events described so far, only this is called a karma.) Words are carefully chosen in the hopes that when heard they will cause pain. The words are pronounced aloud. (This is the execution of the decision to be hostile. It may also be classed as a kind of karma, although technically it is an after-karma.) There is a visual sensation of a furrowed brow and downturned mouth. The thought arises that the other person's face is frowning. The thought arises that the other person's feelings were hurt. There is a fleeting joyful feeling of success in knowing that one has scored a damaging verbal blow. Eventually (perhaps much later) there is an unpleasant sensation of regret, perhaps taking the form of a sensation of fear that the perceived enemy may retaliate, or perhaps taking the form of remorse on having acted impetuously, like an immature child, and hoping that no one will remember this childish action. (This regret or fear is the unpleasant ripening of the karma, the unskillful decision to inflict pain through words.)

If there are no persons at all, then there is no self and no other. There is no distinction between pain of which there is direct sensual awareness (which is conventionally called one's own pain) and pain that is known through inference (conventionally called another person's pain). Whether pain is known directly or indirectly, there is either an urge to quell it or an urge to cultivate it. Whether joy is known directly or indirectly, there is either an urge to nourish it or to quell it. In the conventional language of speaking of events personally, the urge to quell all pain and to nourish all joy is known as being ethical or skillful or (if you like) good. The urge to nourish pain and quell joy is known as being unskillful, unethical or bad.

Being fully ethical is said to be impossible for those who make a distinction between self and other and show preference for the perceived self over the perceived other, for such perceptions inhibit being fully responsive. Being fully ethical is possible only for those who realize that all persons are empty, that is, devoid of personhood.
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Mattdog
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Post by Mattdog »

Kus, I appreciate the sentiment and effort in your reply - wow ! My post was put up in the anger of the moment.

I would only say, sometimes you lose, sometimes you win. If you feel that a customer should be financially responsible for a failed repair job, then continue to patronize the retailer. If not, take your business elsewhere.

It shows a bit of class for a business to compromise on these issues, and that would help keep customers returning. For example, I have so many great experiences shopping for gear in the U.S., where customer service is King, it makes me want to continue shopping there.

As for the guest post - not sure who it is or what he/she is talking about, but do PM me if you like ?
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Post by Crab »

Dwayne here"
Could you drop that board off this week sometime.
Thanks Man" :lol:
Chow" :wink:
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TURTLE
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Thank-you Mattdog

Post by TURTLE »

Mattdog...I appreciate the heads up. I agree with your stand. Buyer beware and now I am more aware of how that shop operates.

Turtle
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